Habet FAQ — Frequently Asked Questions & Full Answers

Habet regularly hosts tournaments and leaderboard events — these are especially active during cricket season, the IPL, or the World Cup. The key requirements to participate are:

1. KYC Verification Completed — Tournament prizes cannot be claimed if your account identity has not been verified.
2. Eligible Bet — bets with minimum odds of 1.5 are generally counted toward points. Bets placed with free bets or bonus balance are not counted for points in most tournaments.
3. Set Time Limit — Each tournament has fixed start and end dates — only bets placed within that period earn points.
4. One Account Per Participant — If points are earned across multiple accounts belonging to the same person, all associated accounts may be suspended.
5. Prize Distribution — Prizes are credited to your account within 48 hours of the tournament ending. Top finishers are also notified by email.

Full details of ongoing tournaments — including how points are calculated, prize amounts, and wagering requirements — Terms & Conditions Available on the page.

Habet uses multiple layers of protection to keep your data and funds secure:

• SSL 256-bit Encryption: Every piece of data sent from your browser or app to our servers is encrypted — no one can intercept it in transit.
• Password Storage: Habet never stores your password directly — it is secured using bcrypt hashing.
• Fund Security: User balances are held in separate trusted accounts — kept entirely apart from the platform's operational funds.
• No Selling Data to Third Parties: Habet does not sell users' personal information to any third party. Data is not shared unless required by legal obligation or a request from a licensing authority.
• Regular Security Audits: A third-party security team regularly audits the platform for vulnerabilities.

To learn more Privacy Policy page — all information is clearly stated in English.

Habet's referral program lets you invite friends or acquaintances for mutual benefits. Here's how it works:

1. Get your referral link or code: Log In After completing registration, you'll find your personal referral link or code in the "Refer & Earn" or "Invite Friends" section of your account.
2. Share with a Friend: Send the link to your friend. When they register using that link or code, they will be linked to your account.
3. Have your friend register and make their first deposit: Your friend simply registering is not enough to trigger the bonus — they must complete their first deposit.
4. You will receive a bonus: Within 24 hours of your friend's first deposit being confirmed, your wallet will receive ৳300 The referral bonus will be credited. Your friend will also separately receive a welcome bonus on their first deposit.

Maximum from a single account 20 people You can refer friends. Each successful referral earns ৳300 — up to a maximum of ৳6,000 in referral bonuses. The wagering requirement on bonuses is 5x — meaning a ৳300 bonus requires ৳1,500 in bets before it can be withdrawn.

Yes, Habet offers live betting alongside real-time scores and event information viewed directly:

• Live Scores & Statistics: In the live betting section, you can see real-time scores, ball-by-ball updates (for cricket), goal information (for football), and key statistics alongside each event. It's completely free — just Log In must be maintained.
• Live Streaming: Live video streaming is available for selected events. To access this feature, you must have an active balance or have placed at least one bet in the last 24 hours. Streaming is not available for all events — look for the green "Live" icon on eligible events.
• Sports Events Section: Sports Events The page lists all upcoming and ongoing matches — with schedules, teams, odds, and live updates.
• A better experience on the mobile app: With the Habet app, you can watch live scores and streaming while placing bets at the same time — no need to split your screen.

Deposits on Habet are typically 2 to 10 minutes to be credited to your account. However, during peak banking hours or due to technical reasons, it may occasionally take up to 30 minutes.

If more than 30 minutes have passed, then:

1. Transaction in the bKash app Transaction ID (TrxID) Take note — this is a 10–12 digit code.
2. Log in to Habet and check your "Deposit History" — if the payment shows a "Pending" status, it is still being processed.
3. Contact us via Live Chat or support@habet.bestEmail us at. In your email, include your registered mobile number, deposit amount, bKash TrxID, and the time of the transaction.
4. Issues are typically resolved within 2 hours. If the funds haven't arrived in your Habet account but have already been deducted from bKash, a full refund is guaranteed.

Common Reasons for a Failed Deposit: Daily limit reached, sent to the wrong number, or a network issue. Always send to the official number shown on Habet's payment page.

The minimum bet amount on Habet varies by category:

• Sports Betting (single bet): Minimum ৳50 — the same applies across all sports, including cricket, football, and tennis.
• Multiple / Parlay Bet: Minimum ৳20 Per leg — minimum ৳50 of the total bet.
• Live Casino (Live Tables): Varies by game and table. At standard tables, the minimum is ৳100 Starting from. Higher limits available at VIP tables.
• Slot Games: Most slots have a minimum of ৳20 per spin — some slots start from as low as ৳10.
• Maximum Bet: The maximum limit per single bet varies by event and market — typically ranging from ৳5,000 to ৳50,000.

A separate minimum bet amount may apply when betting with free bets or bonus balance — this is specified in the terms of each offer. For details In the Bets section Go check it out.

The solution depends on the situation:

If you only forgot your password (and still have access to your email or mobile number):

1. On the login page Go and click the "Forgot password?" link.
2. Enter your registered mobile number or email — a reset code will be sent to you.
3. Use the code to create a new password — at least 8 characters, including one number and one special character.

If both your mobile number and email have changed or are no longer accessible:

1. support@habet.best— email us with the subject line: "Account Recovery".
2. In your email, please include: the mobile number used at registration, your old email address (if you remember it), your full name, and date of birth.
3. The support team will request a photo of your national ID — once your identity is verified, Within 24–48 hours Your account will be recovered with the new information added.

To avoid this in the future, keep an active mobile number and email address linked to your account, and consider using a password manager.